Privacy & Data Protection

Cricbd's Privacy Policy — Your information is completely safe

Cricbd believes your personal data belongs to you. This policy transparently explains where we collect data, how we use it, and the steps we take to keep it safe.

Last Updated: June 2026
Security Summary
256-Bit SSL Encryption
No Sale of Data to Third Parties
GDPR-Compliant Policy
Right to Erasure
24/7 Support Team
Our Commitment

What Makes cricbd's Privacy Policy Different?

We don't just say it — we're committed to protecting your data at every step.

Robust SSL Protection

Cricbd uses 256-bit SSL encryption. Your login credentials, payment details, and personal data are transmitted through encrypted channels at all times, making them unreadable to hackers.

No Third-Party Sales

Your personal data is never sold to advertisers or third parties. Cricbd uses data solely to improve your experience.

Right to Erasure

You may request deletion of all your data at any time. We process such requests within 30 business days and send you a confirmation once complete.

No Hidden Tracking

Cricbd does not secretly access your device's camera, microphone, or location. Everything we collect is clearly listed in this privacy policy.

GDPR Compliant

Cricbd operates in accordance with GDPR privacy regulations. Every step of your data processing rests on a lawful legal basis.

24/7 Privacy Support

For any data-related questions or complaints, our dedicated Privacy team is available 24/7, seven days a week.

1. Introduction

Welcome to Cricbd. Our privacy policy is a transparent agreement between us — clearly outlining how your information is collected, how it is used, and how it is kept secure.

This privacy policy applies to the Cricbd website (cricbd.org) and our mobile application. By using the Cricbd platform, registering, or accessing our services, you are considered to have accepted the terms of this privacy policy.

Cricbd firmly believes your personal data belongs to you alone. We never sell or exchange it with third parties without your consent. This privacy policy is drafted in accordance with applicable data protection laws in Bangladesh and international standards.

If you have any questions about this policy FAQ Page Visit the page or contact our support team directly.

2. What Information We Collect

Cricbd collects only what is necessary. We avoid gathering data beyond what is needed. A full list of the information we collect is provided below:

Data Type Example Reason
Identity Information Name, date of birth, national ID KYC Verification
Contact Information Mobile Number, Email Address Account Management
Financial Information BKash/Nagad number, transaction history Payment Processing
Technical Information IP address, device info, browser Security
Usage Data Game history, login times, and favorite games Experience Enhancement
Cookie Information Session Cookies, Preference Cookies Service Improvement

Cricbd never collects your password, full bank card number, or OTP. If anyone asks for this information, it is a fraud attempt.

3. How Information is Collected

Cricbd collects information through several methods. Each approach is transparent and carried out with your knowledge:

  • Directly Provided Information: You provide information directly during registration, through the KYC verification process, or when contacting our support team.
  • Automatically Collected: Certain information is collected automatically through cookies and similar technologies while you use the platform.
  • Third-Party Services: Relevant information is obtained from payment gateways and identity verification services.
  • Device Information: While using the app, your device model, operating system, and network information are collected automatically.

All data collection is based on your consent. By accepting this policy at registration, you give your consent. You may withdraw it at any time.

4. How Your Information is Used

Cricbd uses your information only for specific, legitimate purposes. We never use your data for anything beyond what is stated. The main use cases are:

Account Management

To handle registration, login, password resets, and account security.

Payment Processing

To process financial transactions for deposits, withdrawals, and bonus payouts.

Experience Enhancement

To provide personalized game recommendations and tailored offers based on your preferences.

Fraud Prevention

Detecting suspicious activity and taking action to protect your account.

Important Notice

To notify you of transaction confirmations, security alerts, and platform updates.

Legal Compliance

To comply with the regulations of government regulatory bodies and legal obligations.

5. Data Sharing Policy

Cricbd never sells or rents your personal information to third parties for commercial purposes. However, in limited circumstances, we may share data with certain third parties:

  • Payment Processors: Payment gateways including bKash, Nagad, and Rocket receive the information needed to process transactions.
  • Identity Verification Services: Licensed verification providers may access the necessary information to confirm your identity during the KYC process.
  • Law Enforcement: We may be required to provide information to government authorities in response to a court order or other legal obligation.
  • Technology Partners: Cloud service and hosting providers required for platform operations may access limited data.

We have data processing agreements in place with every third party, ensuring they use your information solely for specified purposes and uphold our privacy standards.

Cricbd never sells your data to advertisers, data brokers, or marketing companies.

6. Cookie Policy

Cricbd's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your experience on the platform.

Cookie Types Purpose Duration
Essential Cookies Maintaining Login Sessions & Security Deleted at End of Session
Preference Cookies Saving language, theme, and preference settings 1 Year
Analytics Cookies Usage Pattern Analysis & Improvement 6 Months
Security Cookies Fraud & Bot Prevention 30 Days

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

7. Data Security Measures

Cricbd employs the highest technical and organizational measures to protect your information. Our security framework is regularly reviewed by international cybersecurity experts.

256-bit SSL/TLS
All Data Transmissions Encrypted
Two-Factor Authentication (2FA)
Extra Security Layer at Login
Encrypted Database
Stored Data is Also Encrypted
24/7 Monitoring
Round-the-Clock System Monitoring
Regular Audits
Third-Party Security Audits
Firewall Protection
Advanced DDoS and Intrusion Prevention

In the event of a security breach, cricbd will notify affected users within 72 hours and take all necessary action.

8. Your Data Rights

Cricbd believes you should have full control over your own data. You may exercise the following rights at any time:

  • Right to Access: You may request details of all the information we hold about you.
  • Right to Rectification: You may request correction of any inaccurate or incomplete information.
  • Right to Erasure: Subject to applicable conditions, you may request deletion of all your data.
  • Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
  • Right to Data Portability: You may request a copy of your information in a machine-readable format.
  • Right to Object: You may object to certain types of data processing.
  • Right to Withdraw Consent: You can withdraw your consent to data processing at any time.

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.

9. Data Retention Period

Cricbd does not retain your data longer than necessary. The retention period for each type of information is outlined below:

Data Type Retention Period Reason
Account Information Duration of active account + 5 years Legal Obligation
Transaction Records 7 Years Financial Regulations
KYC Documents 5 Years Regulatory Requirements
Log Files 12 Months Security Review
Support Conversations 3 Years Service Quality Improvement
Marketing Preferences Until Consent is Withdrawn Personalization

10. Child Protection

Cricbd is strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors. Age is verified at registration, and additional checks are in place for any suspicious cases.

If you become aware that a minor has created an account on Cricbd, please contact our support team immediately. We will promptly close the account and delete the associated data.

Cricbd is strictly prohibited for users under 18. To learn more about responsible gaming, Responsible Gaming View the page.

11. Policy Changes

Cricbd may update this privacy policy from time to time. For any significant changes, we will notify you in advance by email or through the platform. The date of the latest update will always appear at the top of the page.

Continued use of cricbd after any changes constitutes acceptance of the updated policy. We recommend reviewing this page periodically.

12. Privacy Contact

For any questions or concerns about our Privacy Policy, or to exercise your rights, please contact our Data Protection team:

Live Chat
24/7 Support Available
Response Time
Within 30 Business Days
Language
Support in Bengali & English

Frequently Asked Questions (FAQ)

No, cricbd never sells your personal data to third parties. We only share limited information with partners necessary for service delivery, and strict data protection agreements are in place in every case.

Yes, you can request deletion of your data by contacting our support team. However, transaction records and KYC information must be retained for a specified period due to legal obligations. We will process your request within 30 business days.

Cricbd does not access your camera or microphone without your knowledge. Camera permission may be requested during KYC verification, but only with your explicit consent and solely for that purpose.

No. Your password is always stored in hashed form — no staff member or system can see your actual password. cricbd will never ask for your password via email or chat. If you receive such a message, it is fraudulent.

For significant changes, cricbd will send a notification to your registered email and alert you upon signing in to the platform. The "Last Updated" date at the top of this page is also kept current at all times.

Your data is stored in secure, international-standard data centers with 24/7 security monitoring, backup systems, and active encryption. All data is stored in encrypted form and is accessible only to authorized personnel on a strictly limited basis.
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